Senior Project Manager | Santa Ana, CA

TrustCommerce, a Sphere subsidiary, is looking to immediately hire a full-time Senior Project Manager into its Enterprise Project Management Office (EPMO).

About the Company

TrustCommerce, a leading provider of secure payment processing, develops and maintains technology-oriented merchant service solutions in the electronic payment and risk management industry to accommodate merchants of all sizes.  We offer a dynamic, fast paced environment where we are dedicated to helping our employees succeed, as well as, offer a generous benefits package including a no-waiting-period health insurance program.

Position Summary

Under the direction of Director, EPMO the senior project manager will be responsible for establishing and leading enterprise-wide, cross-functional strategic initiatives. Senior project manager will lead a variety of different types of projects, including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments.

Responsibilities

  • Must be able to enforce standard project management methodologies and tools to drive the execution and delivery of initiatives
  • Comply with change management processes to drive effective project execution & manage proper release/deployment of the project
  • Serves as escalation point to resolve project/program issues, remove roadblocks and communicate status to executive leadership team.
  • Provide weekly project status and financial updates for approved projects
  • Ability to communicate effectively with all organizational levels including senior leadership
  • Serves as a role model in promoting good working relationships across a program/project in a matrixed environment
  • Personal effectiveness skills, such as time management and setting and achieving goals
  • Ability to initiate, engage and maintain stakeholder relationships
  • Employ strategic visioning and planning to align program goals and benefits with the long term goals of the organization
  • Ability to effectively present at dept/forum meetings
  • Excellent conflict resolution skills, able to clarify needs, anticipate problems and be a resourceful and intuitive problem solver
  • Represents the project in various project governance and inter-department forums

Qualifications

  • 7+ years of experience leading matrixed project teams implementing IT, process improvements and business operations projects using Agile and waterfall methodologies
  • MS Office Suite proficiency
  • Extensive knowledge and expertise in the use of project management and SDLC methodologies and tools
  • Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
  • Ability to navigate a highly matrixed organization effectively
  • Solid influencing skills
  • Focused and versatile team player who is comfortable under pressure
  • Strong presentation skills
  • Excellent problem-solving and critical-thinking skills
  • Payments industry knowledge preferred
  • Bachelor’s degree in business administration or computer science preferred

Location: Santa Ana, CA

Travel to other Sphere offices may be required, approximately 5%

Note: Successful applicants must submit to a pre-employment background check and drug screen

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