Sphere recently sat down with its own Andrew Immerman, Senior Vice President of Technology to answer questions asked regularly by software vendors when choosing a payments platform with which to integrate. Mr. Immerman leverages over 20 years of experience in the development, deployment, coordination and operation of quality-driven, mission-critical technologies. Sphere: Why use a gateway

In order to provide an innovative and seamless experience for clients, Software Vendors are constantly looking for ways to improve the features and functionality of their solution.  One effective way to enhance the customer experience, in addition to the bottom line, is to partner with an integrated payments solution to enable the ability to pay

While healthcare providers are properly focused on patient care, it is important not to overlook the overall patient experience. There are many opportunities to make improvements. One practical way to do this is to allow multiple, digital points of payment. Why is this important? Out-of-pocket costs for patients has increased by 230% in the previous

By Dr. Heather Mark, CCEP Privacy data leaks can cause long term damage to an organization. This is why it is vitally important for organizations of all sizes to understand their relationship to toxic data, their need for it, and to develop protocols for dealing with it appropriately. Here are 5 questions to get you started.

Health systems have been hard hit by the economic impact of COVID-19. Unfortunately, bad debt will rise for providers as patients prioritize their bills, oftentimes putting medical bills last. Ryne Natzke, Vice President of Strategic Accounts and Healthcare at Sphere joined Vince Martino, Chief Product Officer & Co-Founder at VisitPay to discuss 3 ways to

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By Dr. Heather Mark, CCEP In the wake of the COVID-19 pandemic, fraudulent activity and scams have been on the rise.  As a result, scammers are looking for ways to test their stolen card information.  One way they do that is to find portals or e-commerce sites that have payment forms and use those forms

This is a guest post by Barnard Crespi, Co-Chief Executive Officer of Datatel. Datatel is integrated with Sphere for secure payment acceptance via Datatel’s IVR solutions. Learn how IVR Payment Solutions Can Help Healthcare Providers Relieve the Stress on Staffing and Business Operations Caused By the COVID-19 Pandemic The COVID-19 pandemic has drastically impacted the

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As government, city and other civic agencies enact restrictions on businesses in an effort to safeguard the public and prevent the spread of germs, exceptions have been granted for what most are calling essential businesses or essential jobs. Examples include grocery stores, medical offices, postal services, childcare or senior care centers, transportation providers and more.   While these businesses and service providers remain open to patrons, it’s

By Dr. Heather Mark, CCEP Over the course of the last seven weeks, the business world has undergone a seismic shift.  Remote work, which had its advocates and detractors over the last two decades, has become a necessity.  The technology exists to make this happen, and while it hasn’t been without its obstacles, we’re living a

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By Dr. Heather Mark, CCEP The complex puzzle of PCI DSS compliance can be made more challenging for merchants when they introduce the wide variety of service providers that they use in order to service their customers.  Increasingly, Independent Software Vendors (ISVs) are working to simplifying their merchants’ burdens by introducing integrated payment functionality.  In essence,

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We recently sat down with Curtis Bauer, Sphere Chief Product Officer, to learn about an innovative new product, Hosted Multi-Channel Payment Suite. This solution gives software vendors the power of accepting payments via many channels through one single integration. Q1: You recently launched a hosted payments product suite for software vendors, what sparked the solution? Bauer:

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In our new series, Small Business Huddle, the Sphere team shares insights and tips that help small to medium sized businesses stay ahead of the game. In times like these, small businesses must quickly and efficiently adapt the ways they sell their goods and services. In a broad effort to protect the public, we have seen so many industries affected by government, city and