By Dr. Heather Mark, CCEP Privacy data leaks can cause long term damage to an organization. This is why it is vitally important for organizations of all sizes to understand their relationship to toxic data, their need for it, and to develop protocols for dealing with it appropriately. Here are 5 questions to get you started.

Health systems have been hard hit by the economic impact of COVID-19. Unfortunately, bad debt will rise for providers as patients prioritize their bills, oftentimes putting medical bills last. Ryne Natzke, Vice President of Strategic Accounts and Healthcare at Sphere joined Vince Martino, Chief Product Officer & Co-Founder at VisitPay to discuss 3 ways to

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By Dr. Heather Mark, CCEP In the wake of the COVID-19 pandemic, fraudulent activity and scams have been on the rise.  As a result, scammers are looking for ways to test their stolen card information.  One way they do that is to find portals or e-commerce sites that have payment forms and use those forms

This is a guest post by Barnard Crespi, Co-Chief Executive Officer of Datatel. Datatel is integrated with Sphere for secure payment acceptance via Datatel’s IVR solutions. Learn how IVR Payment Solutions Can Help Healthcare Providers Relieve the Stress on Staffing and Business Operations Caused By the COVID-19 Pandemic The COVID-19 pandemic has drastically impacted the

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As government, city and other civic agencies enact restrictions on businesses in an effort to safeguard the public and prevent the spread of germs, exceptions have been granted for what most are calling essential businesses or essential jobs. Examples include grocery stores, medical offices, postal services, childcare or senior care centers, transportation providers and more.   While these businesses and service providers remain open to patrons, it’s

By Dr. Heather Mark, CCEP Over the course of the last seven weeks, the business world has undergone a seismic shift.  Remote work, which had its advocates and detractors over the last two decades, has become a necessity.  The technology exists to make this happen, and while it hasn’t been without its obstacles, we’re living a

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By Dr. Heather Mark, CCEP The complex puzzle of PCI DSS compliance can be made more challenging for merchants when they introduce the wide variety of service providers that they use in order to service their customers.  Increasingly, Independent Software Vendors (ISVs) are working to simplifying their merchants’ burdens by introducing integrated payment functionality.  In essence,

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We recently sat down with Curtis Bauer, Sphere Chief Product Officer, to learn about an innovative new product, Hosted Multi-Channel Payment Suite. This solution gives software vendors the power of accepting payments via many channels through one single integration. Q1: You recently launched a hosted payments product suite for software vendors, what sparked the solution? Bauer:

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In our new series, Small Business Huddle, the Sphere team shares insights and tips that help small to medium sized businesses stay ahead of the game. In times like these, small businesses must quickly and efficiently adapt the ways they sell their goods and services. In a broad effort to protect the public, we have seen so many industries affected by government, city and

This is a guest post from the team at VisitPay. See how Sphere and VisitPay enable health systems to meet consumer expectations through Text to Pay.  In this Q&A, Vincent Martino, Chief Product Officer & Co-Founder of  VisitPay, talks about the impact of the partnership on the patient financial experience. Why is it important to

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This is a guest post from our non-profit partner Qgiv.  Hospitals and other healthcare organizations work day and night to ensure they offer the best service and medical experience for everyone involved. Because health organizations are often busy with a never-ending flow of patients and high-intensity tasks, they often don’t have time to really think

By Dr. Heather Mark, CCEP The data economy has become so pervasive in today’s business that it sometimes is necessary to pause and think about where we’d be without the explosion of data that businesses have at their disposal.  Cloud software firm, Domo, releases an annual report each year on the astronomical growth of data.  Their

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